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Media Temple Grid-Server Verdict: Mostly Hype

Grid ServerSeveral months back I covered a new hosting service called Grid Server by Media Temple that I learned about via TechCrunch. I signed up for an account and played around with it for a few of our sites.

Today we cancelled the account. For our purposes it just wasn’t worth it. We’re going to continue using Dreamhost for all our hosting.

The Grid Server service is just not fully baked yet in my opinion. There were a few planned outages, the speed was not any better in our testing, and the back-end (while slick-looking) was just too confusing.

Here is a screenshot of the main admin page:

media temple grid server admin

24 different links with no clear organizational hierarchy! Plus even some of the links are not what you would expect them to be. Setting multiple websites was a pain. The descriptions were not clear, the choices were not explained very well – after a while I just gave up because the whole back-end was just way too confusing.

They claim they are still making changes to the service, but I don’t want to be paying $20/mo. for what I consider to be a beta product.

For our projects I’ll stick with Dreamhost. If your site is setup properly and your cache is working, you should be able to handle Digg spikes and loads of traffic with a decent shared account.

Conclusion: I much prefer my $7/mo. Dreamhost account to the confusing $20/mo. Grid Server system. If only have one site and are expecting to create extraordinarily demanding apps, then maybe Grid-Server would work for you, but in our testing, it didn’t seem like it was worth it.

P.S. This is a good reminder not to drink the TechCrunch koolaid – even when Michael Arrington disclaims a relationship (and potential conflict of interest), like he did for the grid server post, any article that’s hyping a related company’s product launch with such a glowing review should be taken with a grain of salt.

P.P.S. Since we switched to full RSS feeds, you’ll now be seeing this Dreamhost promo at the bottom of each post: Get $40 off Hosting. Since Dreamhost has a pretty nice affiliate program, AND I’m a fan of their service, it’s our only type of “advertising” at the moment.

Justin said,

March 3, 2007 @ 9:09 pm

As a MT grid server customer, I have to agree. I moved to MT pre-grid server because everyone said they were the best. Going from a shared server to a grid server was pretty easy, I haven’t found it to be any faster, and sometimes it seems slower. In fact, sometimes the admin panel is much slower.

Fotureately for me, I signed up for a Shared Server account and pre-paid two years for $7 year, so that’s what I’m getting a grid server for. There’s no way I’m paying $20 a month when my contract runs out, so to dreamhost I will go.

Scott Mackenzie said,

March 5, 2007 @ 6:54 am

I’ve used both MT and Dreamhost, and I have to say I prefer Dreamhost. I’ve signed up for Media Temple twice in the last 3 years following hype and seeming popularity :( I know, I know… and each time I find it to be a let down.

Dreamhost comes up trumps in the admin dept. It’s so much easier to use. Everything is clearly marked and it just seems more intuitive. My gripe with MT is that even though the design elements are proffesional, the usablity and IA are tragic.

I will give MT merit for their support though. They seem to have 24hr coverage so getting in touch is faster, maybe that’s what you pay for.

Speed wise I can’t really tell the difference. I have to admit ruby on rails apps on Dreamhost seem a little sluggish… the thought of a MT Grid Server for a rails app sounds appealing.

Food for thought.

Bamtastic! is @ media temple » Bamtastic! said,

March 5, 2007 @ 7:43 am

[...] to media temple’s grid server. Is it any better? I have no idea. Some say it’s all hype. The 1-click application installation of wordpress proved to be useless though. It’s [...]

Chuz Robinson said,

June 21, 2007 @ 4:44 am

I have to agree with every point in this article. Well said.

Tom said,

September 5, 2007 @ 12:37 am

I too agree. I did the same and signed up when Tech Crunch featured them at the beginning of the year. Unfortunately, I bought a full year of service at the time. I wish I hadn’t, it’s suffered several planned and unplanned outages and a host of problems. I planning on switching as soon as my year is up.

Markus said,

September 5, 2007 @ 8:50 am

Hey Tom, thanks for stopping by. If you’re not happy you should email them and ask for a prorated amount back – I would think they would honor that request.

CHAABAN said,

August 2, 2008 @ 7:41 am

Thanks Guys i was going to go with them , just changed mind :)

Kyle Dylan Conner said,

October 8, 2008 @ 7:32 pm

I just switched my personal blog to them and so far it’s been fantastic. I’m paying $17/month.

I didn’t use them during their “beta”, but things have changed.

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